Downloads & Refunds
Download Policy
Once your purchase is complete, you will receive a link to download your ebook(s) on the thank you page of the checkout. Additionally, we will send you an email with a link that will remain active for 30 days. Ebooks are available in PDF format.
Please note that all ebook sales are final and nonrefundable. You may download the ebook(s) to your personal devices and/or print a copy for personal use.
If you have any issues with downloading your ebook(s) or have any questions or concerns, please contact me at elysebhart@gmail.com.
Refund Policy
Refunds for Books
My return policy for books is as follows:
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No returns except for damaged or defective items.
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If you receive a damaged or defective item, please contact me at elysebhart@gmail.com for instructions on how to receive a replacement or refund.
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All return requests must be initiated within 28 days from the date the purchase was made. After this time period, I will not be able to accept any returns.
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In some cases, a photo of the damage is sufficient and the customer will not be required to return the item for a refund.
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Return shipping fees are at the customer’s expense.
Refunds for Merch Fulfilled by Printful
My return policy for merch items fulfilled by Printful are as follows:
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No returns except for misprinted, damaged, or defective items, or for items lost in transit.
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If you receive a damaged or defective item, please contact me immediately at elysebhart@gmail.com for instructions on how to receive a replacement or refund.
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All return requests must be initiated within 14 days from the day the product was received. After this time period, I will not be able to facilitate any returns.